3300 Privacy Policy — Personal Data Protection for Malaysian Users
This policy explains how 3300 collects, uses, stores, and protects the personal information of users who register and use our platform in Malaysia.
Last updated: January 2026
Information We Collect
3300 collects several categories of information from users to ensure the platform operates securely, efficiently, and in line with the actual needs of users in Malaysia. The information collected includes:
Account & Identity Information
During registration, you are required to provide your full name, email address, phone number, date of birth, and password. This information is used to verify your identity and manage your account on the 3300 platform.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address, time zone, and screen resolution. This information helps us optimise the mobile experience for Malaysian users across a wide range of smartphones.
Payment Information in MYR
To process deposits and withdrawals in MYR (RM), we maintain transaction records including the payment method used, transaction amount, and transaction time. We do not store full card numbers — sensitive payment information is processed through secure third-party payment providers.
Usage Data & Behaviour
We record usage activity such as pages visited, games played, bets placed, session duration, and settings preferences. This data is used to improve the platform and personalise the user experience.
Purpose of Data Use
Information collected by 3300 is used solely for legitimate purposes directly related to the platform's operations. We do not use user data for any purpose beyond what is stated here without the user's consent.
- Account Management: Processing registrations, verifying identities, and enabling secure login to the 3300 platform.
- Transaction Processing: Managing deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records.
- Platform Improvements: Analysing usage patterns to improve layout, page load speed, and usability on smartphones.
- Customer Support: Identifying your account when you contact our support team, and resolving technical or financial issues more efficiently.
- Security & Fraud Prevention: Detecting suspicious activity, protecting accounts from unauthorised access, and keeping the platform free from fraud.
- Legal Compliance: Meeting applicable legal requirements relating to financial record-keeping and identity verification.
Data Storage & Third-Party Sharing
Data Storage Security
All 3300 user data is stored on servers protected with SSL encryption and other technical security measures. Access to user data is granted only to staff who require it to carry out their operational duties, and all access is strictly governed through role-based access controls.
Financial transaction data in MYR is retained for as long as required by applicable law and the platform's operational needs. Once that period expires, the data will be securely deleted.
Sharing with Third Parties
3300 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, we may share necessary information with:
- Payment providers: To process deposit and withdrawal transactions in MYR via Touch 'n Go, DuitNow, or local banks.
- Technical service providers: Which helps us manage the platform's infrastructure, including server hosting and security systems.
- Statutory authority: Where required by Malaysian law or a valid court order.
All third parties working with 3300 are bound by confidentiality agreements and are required to protect user data in accordance with established security standards.
User Rights and Policy Changes
Right to Access, Rectification & Deletion
As a 3300 user, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If any of your information is inaccurate or out of date, you have the right to request an immediate correction. Basic details such as your phone number and email address can be updated directly through your account settings.
- Right to erasure: You may request the deletion of your account and associated data, subject to our obligation to retain certain records for legal compliance and fraud prevention purposes.
- Right to object: You have the right to object to the processing of your data for certain purposes, including opt-in marketing communications.
To exercise any of the above rights, please contact the 3300 team by email at [email protected], clearly stating your request. We will process requests within 14 business days.
Changes to This Privacy Policy
3300 reserves the right to modify this privacy policy at any time to reflect changes in operational practices, technology, or legal requirements. Any material changes will be communicated via a prominent notice on the platform. Continued use of the platform after such changes take effect will be considered acceptance of the updated terms. We encourage you to review this page periodically.
How to Contact the 3300 Privacy Team
If you have any questions, concerns, or complaints about how 3300 handles your personal data, we encourage you to reach out to us directly. Our team is ready to help you understand your privacy rights and address any issues that may arise.
Contact us by email: [email protected]
You may also refer to the FAQ for answers to general questions about your account and data security. To log in or register a new account, use the links below.